Cancellation Policy

Changed your mind about your Nutloom order? If your order hasn’t been processed or dispatched yet, we’ll do our best to help.

Can I cancel my order?

You can request cancellation by contacting us at support@nutloom.com as soon as possible after placing your order.

Cancellation requests can generally be accepted only if your order has not yet been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

How do I request a cancellation?

Email us at:

support@nutloom.com

Please include:

• Your order number
• The email address used to place the order
• A short message requesting cancellation

We’ll check the status of your order and confirm whether cancellation is possible.

What happens after cancellation?

If your cancellation request is approved before the order is dispatched, any eligible refund will be processed to the original payment method.

The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

Orders Already Dispatched

Once an order has been dispatched, cancellation may no longer be possible.

If you have an issue with an order after delivery, please refer to our Returns & Refunds Policy or contact us directly.

Need Help?

For cancellation-related questions:

Email: support@nutloom.com

Customer Support Hours: Monday–Saturday, 10:00 AM–6:00 PM IST (UTC+5:30)

Please include your order number so we can assist you faster.

— Team Nutloom