Shipping Policy

We want your Nutloom order to reach you safely and on time. Here’s what you can expect after placing an order with us.

Where We Deliver

We currently deliver orders across India.

International shipping is not available at the moment.

Order Processing

Once your order is successfully placed, we begin preparing it for dispatch.

Orders are generally processed and dispatched within 1–2 business days after order confirmation.

During busy periods, promotions or unforeseen circumstances, processing may occasionally take longer.

Delivery Time

Most orders are delivered within 3–5 business days after dispatch.

Actual delivery time may vary depending on your location, courier availability and other circumstances that may affect transit.

Remote locations may occasionally require additional delivery time.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

If free shipping is offered on an order, the applicable conditions will be displayed on the website or at checkout.

Order Tracking

Once your order has been dispatched, we’ll share the available tracking information through the contact details provided at checkout.

You can use the tracking information to follow your shipment.

If the tracking information hasn’t been updated for an extended period, contact us at support@nutloom.com with your order number and we’ll help you look into it.

Incorrect Delivery Information

Please make sure your name, phone number and delivery address are accurate before placing your order.

If you notice an error after placing your order, contact us as soon as possible.

We’ll do our best to help, but changes may not be possible once your order has been processed or dispatched.

Additional shipping charges may apply if an order needs to be reshipped because of an incorrect or incomplete address.

Delayed or Lost Orders

While we work with our delivery partners to deliver your order within the estimated timeframe, occasional delays can happen due to circumstances outside our control, including weather conditions, public holidays, courier disruptions or other logistical issues.

If your order is significantly delayed or appears to be lost in transit, contact us at support@nutloom.com with your order number so we can investigate the issue.

Damaged Package on Delivery

If your package arrives visibly damaged, please take photographs of the package and product and contact us at support@nutloom.com as soon as possible.

For information about replacements or refunds, please refer to our Returns & Refunds Policy.

Need Help?

For any shipping-related questions, contact us:

Email: support@nutloom.com

Customer Support Hours: Monday–Saturday, 10:00 AM–6:00 PM IST (UTC+5:30)

Please include your order number when contacting us about an existing order.

— Team Nutloom